Privacy Policy
Last Updated: May 11, 2026
Introduction
This Privacy Policy explains how firm-hinges collects, uses, discloses, and safeguards your personal information when you visit our website or use our services.
Information We Collect
Personal Information
When you use our services or contact us, we may collect:
- Name and contact details (email address, phone number, postal address)
- Financial information (bank statements, account details, loan information, investment portfolios)
- Tax and employment information
- Transaction history and spending patterns
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use collected information to:
- Provide financial analysis and optimization services
- Communicate with you about your service requests
- Send service updates and recommendations
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
- With service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments
- Restricted access to personal information
- Secure data storage practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Financial analysis data is typically retained for seven years to comply with Australian tax and financial regulations.
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for data processing
- Lodge a complaint with the Office of the Australian Information Commissioner
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Email: [email protected]
Address: Level 14, 127 Creek Street, Brisbane QLD 4000, Australia